Tuesday, October 15, 2024
  Customer Online Services -Secure Site
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DCSS Home Page

Please click on 'Privacy' for an important security message concerning your personal information!!!

Please click on 'SELF-SERVICE OPTIONS' available that allow you to access case information easily and quickly!!!Read more
Please click on 'DCSS NOTICE' for an important security message!!!Read more
 
 
 

The Direct Deposit update feature is temporarily unavailable. For Direct Deposit assistance please contact the Communication Center via the chat feature or by calling 1-877-423-4746.

 
 

The DCSS On the Go mobile app has been updated. All DCSS On the Go mobile app users must download version 5.1 to continue using features such as uploading documents, making appointments, and Driver's License status. The older version 5.0 is no longer active.Please click here to download the updated app today!

 
Enter your User ID if you are an existing user or click on register to sign up.
*User ID:  
*Password:  
*Required

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Forgot your User ID or Password?
Forgot your User ID and/or your Password? There is no need to wait 2 days or call the local office for a password reset. You can easily reset your own password.
Password Reset Self-Service Instructions
  1. Select the "Forgot your User ID or Password" link or the "Reset Password" link from the menu selection located in the box on the left.
  2. Enter Full Name, SSN and Security Questions/Answers and submit. You will receive confirmation that your Password has been reset.
  3. Select "Please Sign In" link then enter all requested information on the Change Password Page. You will need to enter your current Password previously assigned and create a new Password of your choice.
  4. Select the "Next" link to access your Case information.
NOTE: Remember your UserID, Password, Security Questions and Answers. You will be asked this information when you need to reset your password in the future to better protect your Security and Privacy.
Link Information:
Register
If you have not used this website before, you must set up a User ID and Password. Click on 'Register' in the left column and follow the instructions. You will register only on your first visit to the website. After that, all you need to do is sign on with your User ID and Password.
Customer Service
Contact customer service by visiting the website at ocss.dhr.georgia.gov to submit the information request form, or by contacting your local office.
WARNING:
This system may contain U.S. Government information and is restricted to authorized users ONLY. Unauthorized access, use, misuse, or modification of this computer system or of the data contained herein, or in transit to/from this system, is strictly prohibited and may be subjected to criminal prosecution under all provisions of the Georgia Code Title 16 Chapter 9 Article 6 (Computer Systems Protection) and Article 9 (Computer Security), or other laws of the State of Georgia and also constitutes a violation of Title 18, United States Code, Section, 1030, and may subject the individual to criminal and civil penalties, pursuant to Title 26, United States Code, Sections 7213, 7213A (the Taxpayer Browsing Protection Act), and 7431. This system and equipment are subject to monitoring to ensure proper performance of applicable security features, or procedures. Such monitoring may result in the acquisition, recording, and analysis of all data being communicated, transmitted, processed, or stored in this system by a user. If monitoring reveals possible evidence of criminal activity, such evidence may be provided to Law Enforcement Personnel. ANYONE USING THIS SYSTEM EXPRESSLY CONSENTS TO SUCH MONITORING.